A Message from the DeanGiven our dinner conversation last April on "The Future at Work in the 21st Century," I thought you might find this interesting. Brian Stecher, acting director of RAND Education and PRGS faculty member, led a study of performance-based accountability systems in five sectors in which public services play an important role: child care, education, health care, public health emergency preparedness, and transportation. The report, "Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services," found that PBASs can improve how employees deliver public services, but evidence demonstrating how effective these systems are at achieving their performance goals is rare.
I look forward to connecting with you in the near future and hope this note finds you most well. All best regards, Susan L. Marquis |
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